Returns & Refunds

Returns & Refunds Policy

Effective Date: 25th May 2025

We want you to love your purchase. If something’s not right, here’s how we can help.

1. Returns

If you're not satisfied with your purchase, you may return it within 30 days of receiving your order. Items must be:

• Unworn and unwashed

• In original condition with tags attached

• In original packaging

Note: We do not offer returns on sale or discounted items unless faulty.

2. Exchanges

We do not currently offer exchanges. If you need a different size or item, please return your product for a refund and place a new order.

3. Refunds

Once we receive and inspect your return, we’ll notify you via email. If approved, your refund will be processed to your original payment method within 5–10 business days.

4. Faulty or Incorrect Items

If your item arrives faulty, damaged or incorrect, please contact us within 7 days of delivery. We'll arrange a replacement or full refund at no cost to you.

5. Return Shipping

• Return shipping is at the buyer's expense (unless item is faulty).

• We recommend using a trackable service.

6. Contact Us

📧 rippys.clothingco@gmail.com

Include your order number and reason for return in your message.